Citadines Shinjuku Tokyo

The location was excellent, staff were very helpful, everything was spotless and comfortable, and the laundry service was a big plus.

Jane·Hier

“A hotel worth recommending, provided you get a room with a better-positioned air conditioning unit.”

The location was handy, and the bathroom was especially nice. However, we were annoyed that the windows couldn’t open at all, forcing us to run the air conditioner all night to stay cool. The unit was placed directly opposite the bed, so cold air constantly blew onto us regardless of vent adjustments.

Vedrana·Hier

The room was roomy and fully equipped, complete with a small kitchenette, and the staff were friendly and helpful. Daily housekeeping kept the room clean, with towels and linens changed regularly. We didn’t like the bathtub, and there was an unpleasant odor in the bathroom, probably from the drains. The breakfast was also disappointing, as the variety was limited.

Vedrana·Hier

The room was comfortable, had good amenities, and the lobby had an unlimited bar. However, there was some confusion about what needed to be paid for and about the breakfast.

Mayra·Il y a 2 jours

“不錯飯店！附近都無觀光客，真正體驗東京在地生活。8分鐘走到地鐵站。有廚房，適合老人小孩，全家坐計程車去新宿購物也划算”

The front desk staff spoke Chinese and were fantastic—carefully explaining the hotel’s surroundings, restaurants, and attractions. The bedside lighting was broken, but they sent a floor lamp and arranged repairs. The kitchen had a fridge, and there was free coffee, hot chocolate, matcha, and milk to drink as much as you wanted. A big supermarket was a three‑minute walk across the street, and there were many local eateries nearby, but the community felt tourist‑free. The downside was the lack of an air purifier; on the first day the AC had a weird smell (suggesting it needs regular cleaning). The bathroom shower curtain also had a smell, there was a layer of dust on the bedside, and the wall décor was dusty 😅.

Cj·Il y a 3 jours