Hotel Marinabay Seoul

Facilities are fantastic, the location is beautiful with a stunning river view, no negatives.

Arwa·Il y a un mois

Everything was perfect.

Natalia·Il y a un mois

The location was great, but the lack of soundproofing meant the kids kept waking and tossing all night.

Yena·Il y a un mois

I didn’t have the best experience at this hotel. I called the hotel in English, and the staff immediately hung up. When I called again and started in Korean, they finally spoke with me. Before booking, I was told by phone that the swimming pool would be available to everyone staying in the room, but after check‑in I discovered they only provide three pool coupons, one per person. In the evening I was told a swimming cap was mandatory for the outdoor pool, a rule that wasn’t mentioned anywhere, not even in the pool guidelines they gave me. When I asked the staff where I could buy one or what I could do, they simply said, “Sorry, we can’t help.” No assistance at all. The room also had no toothbrushes or toothpaste, and when I called the front desk they said these were not included. Overall, the information was unclear, some of what I was told before booking turned out to be incorrect, and the staff showed very little willingness to help. I would not recommend this hotel to foreign guests, especially if you do not speak Korean.

Ansar·Il y a 2 mois

“Ok maar niet voor herhaling vatbaar”

The room was fine, but it wasn’t the one we had asked for. The staff were neither helpful nor friendly. Breakfast was very limited, and the game room no longer exists.

Laure·Il y a 3 mois