Romanico Palace Luxury Hotel & SPA

The staff were nice, but the hotel was old and unclean.

Adham·Il y a une semaine

“Ser pænt ud på billederne, men snyder meget. Der var beskidt, lydt og dårlig morgenmad.”

We were told we had been upgraded to a better room, but it turned out to be the exact room we booked, which felt like a trick. The room was moldy, dirty, with visible mold in corners, heavy dust on lamps and panels, dirty walls, a toilet door that barely opened, and several items broken or non‑functional. The phone was hanging off the wall, giving a bad overall impression. The noise level was high enough to overhear conversations in the adjacent room. Breakfast was poor, mostly cakes, with cheap options like canned fruit and fried ham as bacon.

Majke·Il y a une semaine

“Locatie geweldig veel op lopende afstand!”

The staff were friendly, but I was disappointed that the double bed didn't work out; I had emailed about it and received a reply that they would try to fix it.

Anita·Il y a 2 semaines

“STAY AWAY FROM THIS DEPRESSING BUILDING”

The location was fine, but the front desk staff during daylight were extremely rude. I paid over 250 € per night and received the room advertised with a spa, yet a 100 % cancellation fee meant I couldn’t change or cancel. Their first message was a generic copy‑and‑paste stating the spa was extra and not included, though they promised a special guest rate. No online prices listed, and the spa cost 50 € per hour per person—100 € for a couple, 80 € with a room. When I used the spa it was dirty, with hair ties and water bottles in the tub. They didn’t start the sauna or steam room until we arrived, and both took over 10 minutes to heat up. The rooms had 15 € pillows, dust on all paintings, a rusted and gross base, an unclean toilet seat and shower head, and fake gold everywhere, giving the vibe of a semi‑professional drug dealer’s home. Room numbers were wrong, not aligned. If you’re OCD, you’ll hate it—stay away from this hotel. It’s not a luxury hotel; it’s a scam. The night front desk worker was ten times better than the daytime grump.

Paul·Il y a 2 semaines

“Non ci tornerò mai più”

The location was very convenient, but the room had a bad smell, dirty curtains, a sewer odor in the bathroom, and the shower door wouldn't close; the sheets and mattresses were hard, and when I asked for a double bed I was given two hard single beds. The price was far too high for such poor service.

Anna·Il y a 3 semaines