“Unverschämtheit, dass dieses Haus sich Hotel nennen darf!!”
At the scheduled check‑in time there was no staff at the front desk; I had to call the listed number and wait 20 minutes for someone to arrive. The hygiene and cleanliness were phenomenally bad – the table to the bed was dirty, there was no soap, and after a short time the front desk had no staff left to complain about. The mattress was squeaky and dirty, the table top was sticky and dirty, the interior door was broken and gave no sense of security, a toilet had been torn from the wall, the shower hose was detached from the showerhead, the mattresses had stains and the cleaning was questionable. The pictures on the website and in the brochure did not match reality at all, and I want a refund.
AnneIl y a 3 semaines