Hotel Internacional Gravatal

“Uma estadia para descansar.”

The breakfast was great and the location is close to the center and shops; the hotel is old but has everything you need to relax with family. It’s a place to rest, not many activities, and the city itself is quite small.

Carolina·Il y a un mois

“Muito bom estar lá!”

The room’s location is good. The bath towels are small and old.

Aseli·Il y a un mois

Everything was wonderful.

Miriam·Il y a un mois

“Expectativa frustrada”

The garden, the pools, and the lunch were the highlights. I wanted to help the hotel improve because it has huge potential, but the stay fell far short of expectations, especially given the high room rate. The building clearly needs a renovation. The bathtubs, rooms, and especially the bathrooms require much stricter cleaning. The mattress is worn and hurts comfort, so it should be replaced. The TV isn’t a Smart TV, which is practically essential for a hotel of this class. Also, when a robe gets wet there is no place to dry it; I asked for a replacement and was told I’d have to rent another robe. In my view, that should be handled as a courtesy to the guest to enhance comfort and experience. The positives were the excellent lunch and the quality of the thermal water, which really show the property’s potential. Seeing that potential, I believe urgent improvements are needed. The value for money was disappointing. I leave this review with full respect for the staff and management, hoping it will be taken as constructive criticism. I’m confident that with investment in maintenance, modernization, and attention to detail, the hotel can deliver the experience guests expect and deserve.

Claudia·Il y a 2 mois

This was my third stay, and I recommend it to anyone seeking an unforgettable experience.

Aubin·Il y a 2 mois