★★★★·Naples·8.2
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ou écrivez-le simplement : « autour du 20, trois nuits »
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MelRose Napoli, centrally located in Naples, sits within walking distance of Maschio Angioino, San Gregorio Armeno, and San Carlo Theatre, and is just 9 km from the airport. The boutique hotel offers free Wi‑Fi, private check‑in/out, a lounge, coffee shop, concierge, child‑friendly buffet, and 24‑hour security.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The property has a lift! The location is perfect, with restaurants right outside the front of the building. The room was beautiful, modern, very clean, and the bed and pillows were super comfy. The staff were amazing, very welcoming and helpful. I loved everything.
Caroline·Il y a 2 semaines
The apartment was nice and open, just at the doorstep to Via Domenico Capitelli where the Neapolitan atmosphere really brings your senses alive. We loved the fact that we almost got hit by one of the scooters in the street—fantastic! Thanks also to Anna for being such a nice host and making us coffee every morning.
Borch·Il y a 3 semaines
I paid over €250 per night for a stay that was very disappointing compared to the photos posted. The room had multiple cleanliness and maintenance problems: stained cushions, a dirty towel, rust in the bathroom, mold in the shower, and a power outlet that was pulled out of the wall, creating a safety hazard. All of this was photographed on site. Additionally, no bottle of water was provided in the room, and the minibar was completely empty—details hard to accept for such a rate. Two days before arrival, the property asked us to pay via a WhatsApp link, against the platform’s recommendations; payment through the platform seemed blocked, complicating communication and check‑in. The property is located above bars and nightlife venues, making it especially noisy when the windows were open—a nuisance that should have been clearly indicated, and better soundproofing, such as triple glazing, would have been necessary. Finally, despite a promise of breakfast at 7 a.m. on the day of departure, nothing had been prepared. More regular room inspections and better organization would have prevented these many inconveniences. I wasn’t necessarily expecting a refund, but at least a goodwill gesture acknowledging this disappointment would have been appropriate. In conclusion, the value for money was clearly unjustified. In my opinion, such an establishment should not charge more than €150 per night, and even then only if the cleanliness and maintenance issues observed are addressed. At more than €250 per night, guests are entitled to an impeccable standard of service, which was unfortunately far from the case.
Pamela·Il y a 3 semaines
The space, the location, and the contact with the staff were positive. The bathroom had no door. There was no staff at the reception. The neighborhood was noisy until 2 a.m. The breakfast area was dim and small, offering only crackers and toast, but no bread, and sometimes no butter.
Roland·Il y a 4 semaines
The spot is right in the historic center and the breakfast was really good, but the bathrooms had mildew on the seams and there was no room to unwind in the late afternoon. We had to crash at a friend's place in the biggest room.
Alain·Il y a un mois