“A fost bine..dar nu cum ma asteptam”
The rooms were surprisingly spacious, the bed comfortable and the food fairly good; families will appreciate the many kids’ activities, a games room for teens, a dedicated area for toddlers and organized excursions, and the waitstaff were all very kind and competent, with the lounge manager also exceptionally courteous, so I’d like to compliment them. However, I didn’t like that I requested a double bed and got two single beds pushed together, even though they were comfortable, and I was extremely disappointed with the room’s cleanliness – dust, spider webs, grime on the floor, a dirty bathroom door that seemed to have food residue, a chewing‑gum stuck to the door that no one removed, and a balcony apparently never cleaned and full of spider webs. The daily cleaning was superficial, only changing towels, making beds and a quick bathroom wipe‑down. The food was passable, breakfast and dinner were always the same and unremarkable, and the hotel felt more like a three‑star property despite being near the centre, located in Lombardia rather than Trentino, so guests won’t benefit from the Trentino guest‑card for free museum and cable‑car access; the alternative card offered only minor discounts.
Adam·Il y a 2 mois