Waldorf Astoria Jerusalem

A very luxurious and beautiful hotel. Large, clean rooms. Breakfast was very good. No complaints.

Eyal·Il y a un mois

“שירות מזעזע.”

Good location, nice photos. We ruined our honeymoon. We arrived after the wedding, they told us the hotel was almost empty and we should enjoy it. Throughout the stay we received sub‑par service; the staff were impatient and ugly. When we ordered a sandwich to the room, it arrived after more than an hour, the bread was frozen and the vegetables weren’t fresh. The next day we ordered food from outside, asked the staff to bring it to our room, and after the delivery arrived it took more than 40 minutes to bring it to us, even after we called twice. The staff member who placed the delivery on the door cursed us through the door. My partner booked a couples massage, and after less than a quarter‑hour he called to cancel one massage and keep the other. He answered with a snort that it couldn’t be cancelled and we were already charged for both, and you can’t do a longer single massage. If you only want pretty pictures – that’s the hotel. Expect disappointment in everything else.

Liel·Il y a un mois

“מאכזב”

מיקום, בניין יפה, חדרים מעוצבים. חניה במחיר מטורף, 300 ש״ח על 2 לילות. ציפיתי ליותר מהמלון הזה

Noa·Il y a un mois

“מאכזב”

מבנה מהמם, קרוב למרכז ולכותל. יחס הצוות. ארוחות בוקר וערב נחמדות, ציפיתי ליותר ממלון שנחשב לרמה גבוהה. חניה, שני לילות חייבו אותי 300 ש״ח חניה, הגענו עם כמה רכבים שיצא ששילמנו מעל 1000 ש״ח חניה

Noa·Il y a un mois

The room was filthy.

Horzam·Il y a un mois