“Enttäuschendes Erlebnis. Ich werde nicht wieder buchen.”
The fridge was broken, cleaning was poor, the lighting was dim, and communication was a disaster.
FrankIl y a une semaine
Oberndorf·7.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Hotel Wasserfall in Oberndorf features a terrace, on-site dining, and free WiFi. Rooms include a desk, flat-screen TV, private bathroom, and wardrobe. A buffet breakfast is served daily. The hotel is 49 km from Titisee-Neustadt, 28 km from Baiersbronn, and 65 km from Stuttgart Airport, offering a peaceful retreat with convenient access to nearby destinations.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The fridge was broken, cleaning was poor, the lighting was dim, and communication was a disaster.
Frank·Il y a une semaine
There was no one there! I went to the reception area, said hello and walked around, but no one ever came—so we left.
Linda·Il y a 3 semaines
The room was nice and the location was great, but my check‑in didn’t go smoothly.
Romke·Il y a 3 semaines
The staff weren’t on site and I had to keep calling them. The hotel’s high location made it hard to reach by bike, and it’s surrounded by a busy road. I had booked breakfast, but at 9 am nobody was there and no one could be reached by phone. We left with other guests after inspecting the dirty open kitchen, which had a moldy ice machine sound. A refund for breakfast costs has been pending for a month, yet the hotel remains unresponsive. Never again!
Marcus·Il y a un mois
The location was good, but despite paying for breakfast we received none; nothing was prepared and the emergency phone number was unreachable. My refund request went unanswered, so I’ll never book here again.
Daniela·Il y a un mois