“Abreise wegen Stromschlägen beim Händewaschen”
We were greeted with tea and the free cancellation policy was accepted. Our daughter received electric shocks while washing her hands, and the same happened to my wife; I didn’t test it further for safety reasons. When we reported it, someone was supposed to come but after more than an hour no one arrived. The receptionist didn’t take it seriously. Communication was hard, only through Google Translate. She kept one hand under the water and said everything was fine, but only when both hands were under and barefoot. Luckily she didn’t test that. Since nothing improved, we decided to leave for safety. The free cancellation period had expired, but the accommodation still accepted it. The exact issue was unclear, but the boiler smelled like burnt wires. We hope this error is fixed so future guests can stay safely.
Schmitz·Il y a 2 semaines