Noūs Santorini, a Member of Design Hotels

“Veel te duur voor wat je krijgt”

The staff were generally very friendly and welcoming, and we appreciate their warmth and kindness. We booked a pricey bungalow with a private pool, living room and separate bedroom because we had a young daughter, but the first three nights we stayed in a studio without a separate bedroom. Only after asking did we find out we had the wrong room. We were moved, yet they told us we should have rung the bell earlier. Maintenance was lacking: the gardens were untended and the ladder to our private pool was loose, causing our daughter to fall into the water—quite alarming. The second restaurant was closed for the whole season without prior notice, so we ate at the same location every day. Breakfast was very monotonous, with no option to order a fried egg, and even a small snack or a bowl of chips for the aperitif was unavailable; we were told it wasn’t in stock. On Thursday evening we were also told we couldn’t dine in the restaurant on Friday, and no alternative was offered. With a young child that was especially inconvenient, as we could have adjusted our plans if we had been informed on time. After four disappointing days we had no desire to speak with the manager again, and we received no compensation for the wrong room or other inconveniences. The price and appearance of NOŪS are, in our view, far from matching the quality and service offered. The presentation sets expectations that are not met. We will not return, though we do thank the friendly staff for their warmth. Our criticism mainly concerns the organization and handling of the problems.

Marie-belle·Il y a 4 semaines

“Geweldig”

The spa was amazing and the staff were super professional, and everything felt clean and calm.

Mohamed·Il y a un mois

“Loved our trip with Noūs”

The room was clean, the staff friendly, and a bus stop was close by, but the air conditioning was very cold.

Anantpal·Il y a un mois

I stayed in a suite with a pool, spa, and great reception staff, but the restaurant didn’t match the rest of the hotel and the bar closed at 21:00.

Jan·Il y a un mois

“Außergewöhnlich schöner Aufenthalt”

We had a fantastic time; the suite with a private pool was excellent, and the pool and terrace felt truly private thanks to the location and privacy screens, which we haven’t experienced as much in other hotels. The pool was large enough for a few laps, and the room was well equipped, even providing a iron. Everything was top‑quality, towels were changed frequently, and the reception staff were very friendly, welcoming us warmly and offering good advice. Communication via WhatsApp—such as when our taxi arrived—was straightforward. The gym was another highlight: ample space, high‑quality equipment, and clean, making it a great place to work out. We only had breakfast, but it was superb with a wide selection and high quality. The location is great—within walking distance to a supermarket and restaurants, and there are partnerships with taxi companies and car rentals that let you book directly through the hotel. We’ll definitely return and recommend it.

Nina·Il y a un mois