Country View Camping

“Shambles, run down, not fit for the public, will cost you an arm and a leg.”

The family looking after the place was lovely, down to earth and helpful, but they lacked support from the owner and were thrown into the deep end dealing with the mess of the site. On the second night we ordered food to be delivered to the bar because there was no kitchen. After a long day at Longleat, my partner’s mum and I returned to the chalet to get ready for bed, only to find insects in the bedding at midnight. We saw bugs crawling in all the beds. We told the caretakers, who seemed shocked. We had a four‑hour drive home at midnight because nothing could be done or offered to relocate us. After leaving, we emailed and messaged the owner asking for a full refund, claiming it was disgusting. He spoke to my partner on the phone and they made a reasonable offer, but the owner never paid or responded. Weeks later, on 12 October, the owner said he wouldn’t refund because it wasn’t his fault, claiming he had to pay for tests to check what was in the chalet. He then accused us of blackmailing him and brought up a family member’s death. He also said we’d paid about £300 to stay, had to buy take‑aways and Aldi food, and that he sent us £50. I think this is an absolute joke and I don’t recommend staying here. Avoid at all costs. The owner also told us that there was no on‑site kitchen because of an issue, so after a 4½‑hour drive we had to leave the site for food. On arrival and checkout, I was itchy and irritated, so I used the shower after sitting in the car for hours to freshen up while my partner and his mum went off‑site to Aldi. I went into the shower to find no hot water and it was freezing. I packed my stuff again and returned to the chalet. While standing there, the owner’s friends walked by, so I asked when the hot water would be on, thinking it was related to the kitchen issue. I was told the showers were on a different system and should have hot water. The man tested them and it seemed a regular occurrence that showers needed constant maintenance. I finally got my shower, and my partner and his mum returned from Aldi. We also had to wait for our gas canister to make tea. The furniture seemed hastily arranged; the mats/carpet had just been put in because of flooring. The cupboard under the sink was covered in building dust and wood chips, so we couldn’t store our stuff. The door to the chalet was difficult to secure, and I spent minutes getting soaked in the rain trying to lock it. At that point my face had swollen, especially my lip, which looked like a blister had formed. We went up to the bar for a chilled evening before heading to Longleat in the morning. All was fine. We got up in the morning and went out for the day. We returned from Longleat.

Chelsie·Il y a 2 semaines

The location is convenient for visiting Bath and Stonehenge. The property is surrounded by greenery, but those are the only positive notes. The experience was very disappointing and the facility did not match what was advertised. Unfortunately our stay at this place was extremely negative. We had made two separate bookings for two consecutive nights, but after the first night we decided to find alternative accommodation and not use the second booking because of the actual conditions. The facility appeared very different from what was shown and described at booking. The bathrooms were very dirty, several areas seemed neglected and one of the tents assigned was in a particularly isolated and poorly maintained area. The tents were also very basic, lacking carpets and lit only by a small lamp, while some equipment present was non‑functional. Even more disappointing was the unavailability of several services that had influenced our choice of the facility: restaurant, bar, breakfast, barbecue areas and other common zones were closed or unusable. The gym shown in the photos was also not available. All of this was documented photographically. We immediately reported the problem and said we would not use the second night. Despite this, the property later refused any refund, even for the fully unused booking. They only gave us a small credit of 75 pounds for a night not used worth about 250 pounds, without considering the severe limitations also experienced during the first night. Beyond the financial aspect, what is most disappointing is the huge difference between what was advertised and what was actually found on site, plus the total lack of the facility in recognizing at least a refund for the unused night. I would not recommend this place!

Marco·Il y a un mois

“We will definitely be back”

We had a wonderful stay here! The owner is incredibly lovely, approachable, has a big heart, and truly cares about his guests. His main priority is simply making sure everyone has the best possible experience during their stay. He openly acknowledges the areas he wants to improve, and it’s wonderful to see that all revenue is directly reinvested into upgrading the business. Nothing was too much trouble; he was always on-site or available on the phone. He kindly offered to cook us dinner when we arrived late, he makes a great bacon sandwich for breakfast, and, due to personal reasons, he even offered to upgrade us from a tent to a cabin at very short notice. The cabin bed was incredibly comfortable—I slept significantly better here than in a hotel the week before! For a campsite, it has absolutely everything you need. There is a great clubhouse with a pool table and darts, a dedicated BBQ area, a kids' play area, and a clean shower and toilet block. It was incredibly convenient for our trip to Longleat. If you want a campsite run by someone who genuinely cares about his guests, this is the place to go

Karen·Il y a un mois

“Shocking we didn’t stay had to find other accommodation”

I had no positives at all. We had to find another place because nothing matched the advertisement, and the listing didn’t mention that there were no toilets or showers in the cabins, which is a false description; older people or those with disabilities can’t stay here because it’s unsafe.

Julie·Il y a un mois

When we got there, there was no tent for us, so they gave us a cabin instead. The door lock was broken, the toilet wasn’t connected, the plastering on the walls was unfinished, there was no cooked food in the restaurant, the toilet doors didn’t lock, and the showers were lukewarm; I would not recommend it as a glamping experience. The setting itself was also a drawback.

John·Il y a un mois