“HORRIBLE. Adjunto fotos de las cucarachas gigantes que había en la habitación por culpa de la misma suciedad.”
Nothing good. The experience was horrible! The hotel staff were very unpleasant during my stay. The service was deficient, with a disrespectful attitude, a huge lack of friendliness and sympathy! Regarding security, the hotel does not meet what it promises. When I arrived, the balcony latch was broken and the room door had three security bars, only one of which worked. Cleaning was another major. the place was in bad condition, with dirt on the windows, bathrooms, and kitchen. Moreover, they charged a much higher amount than initially agreed. When I complained, the “boss” blamed Booking, even though the accommodation is responsible for the information and conditions listed on its profile, and all it says is that people don’t know how to read! It’s her job to get the details right, not to shift responsibility onto Booking. A huge lack of respect and a lot to be desired. I DO NOT RECOMMEND THIS AT ALL.
Mercedes·Il y a 2 mois