Hotel Indigo Berlin – Ku’damm by IHG

“They knowingly gave me a room with no heating! Beware of hotel's ruthlessness.”

The hotel's location was convenient for me. However, I was booked into a room without central heating in cold November; the temperature was 17 degrees and they told me to use the extra oil radiator they left there. Incredible! They knew the heating didn’t work in that room yet they put me there to see if it would pass and I would not complain. I asked for a room change and they told me that the hotel was full…on a Monday in November. BS. I insisted and they found me a new room in 5 minutes. When I was changed rooms, the new room had a broken shower handle and curtain. All this speaks very badly of the hotel's policies.

Santiago·5 दिन पहले

“Ich komme gern wieder”

The staff were very friendly and helpful, the room was tidy, unobtrusive yet interesting in style, the breakfast was very good, the location was good, and the room was very quiet (towards the back courtyard).

Achim·6 दिन पहले

The location was close to the West Theater, the room was modern and the bed comfortable. The entrance area was rather cool, there was no cozy lobby, the fitness room in the basement was not very inviting, the breakfast was okay but nothing special.

Skadi·एक हफ़्ते पहले

“Alles gut, würden wieder kommen!”

The location is good. Everyone is very friendly! The beds were great! The coffee machine and fridge in the room, coffee is refilled, great! Nothing major to criticize!

Monika·एक हफ़्ते पहले

The location is great, breakfast was tasty, the dining hall looks very nice, rooms and other areas are clean, and the bed is comfortable. However, the room lacks privacy because we could hear the toilet, and I’d like stronger air‑conditioning since opening the windows brings street noise.

Pavla·एक हफ़्ते पहले