HARRIS Hotel Batam Center

“No comment”

Near ferry terminal. Easy for me n hubby goes around since it's our 1st time travel 2 of us. I've emailed the staff something what I want before reaching therebut no reply back from them. A bit dissapointed. But luckily all staffs are friendly once I reach there

Gert·एक हफ़्ते पहले

“Great location for our overnight in JB!”

The location is great, especially being very near the ferry terminal. I was pleased to find a gym inside the hotel, and the staff were very helpful and professional.

Martha·3 हफ़्ते पहले

“Great hotel in fantastic location. The breakfast buffet was delicious and there was so much choice - the doughnuts were”

The location is fantastic—just across the road from the Mega Mall and easily reachable by a walkway over the road from the ferry terminal, which is right next door. We booked a triple room for a family of four and expected an extra bed for our youngest child, but there was no space, so he had to share a single bed with no additional bedding. I also found the pillow bulky and firm, and there were no other pillows available.

Georgina·4 हफ़्ते पहले

The bed was incredibly comfortable.

Danish·एक महीने पहले

“Hotel that doesn't care about their guests”

The location works if you’re arriving by ferry, and the breakfast is decent though not great. Construction on the 7th and 8th floors was a surprise—no one mentioned it when I booked or at check‑in. Inside the room, a note warned of possible noise from 9 am to 5 pm, but it was actually quite loud and annoying. Charging full price when you can’t guarantee quiet is unfair, and on 26 Sep there was a loud wedding dinner on the 1st floor that kept playing until 10 pm—anyone on the 4th floor could hear it, which was disrespectful. This kind of event should be disclosed beforehand. Service was painfully slow: we asked for swimming‑pool towels at the lobby (as the note near the pool instructed) and had to wait over 30 min, after three reminders. Two margaritas took almost an hour to arrive, so we were already asleep when they were delivered. Even getting two extra towels took over 40 min, and they never gave more than two at a time even though three people were in the room. The rooms themselves were worn, smelly, and the walls were thin—my mother‑in‑law and I stayed in connected rooms, but a different family could have been disturbed.

Maksim·एक महीने पहले