Microtel Inn & Suites by Wyndham Saraland

“Poor service”

We didn’t eat. The hotel let people know about renovations.

Roosevelt·एक हफ़्ते पहले

“I wish we would have been told they were doing renovations at the time of our booking.”

The place is conveniently located and the staff were very friendly and accommodating, but it’s currently under renovations, so it looked very unkept and disheveled. We were woken up twice in a row by power tools and loud demolition noise—one morning the room directly above ours. For the first three days, every trash can inside and outside was completely overflowing. This was our first stay here, so perhaps it was all due to the renovations.

Heidi·2 हफ़्ते पहले

“Would not stay there again”

It’s close to stores and restaurants, but my room was dirty, I had no shower curtain, and there was dog hair on the head of the box spring. I asked the clerk to change rooms and he said he couldn’t change my room or refund a partial stay because the property is owned by Indians and they would charge my card twice if he moved me to another room, and he would be written up or fired. He literally went into the laundry room, grabbed a shower curtain, handed it to me, and told me to hang it up. I told him I paid for a clean efficiency room and wanted a different room, and he still said he could not because the Indians would not allow it. He told me there aren’t enough supplies or food for guests. I explained that was not why I was there. Very, very unprofessional.

Tammy·3 हफ़्ते पहले

“We came due to bad weather got there no power room was nasty floor was nasty”

The place was located well, but the room had no power, the floors were unclean, there was no vacuum, trash was on the window, and the sitting area was messy.

Alisha·एक महीने पहले

The breakfast was great!

Angel·2 महीने पहले