“The rooms are nice and clean with lots of room.”
The beds were nice and the rooms were clean; I appreciated the soaps, shampoo, conditioner, blow dryer, and iron. The parking lot was good and the grounds were well maintained, but there was no light on the sign at night, so I almost drove past because it was too dark. There was no elevator. When I requested a ground‑floor room because I had a lot to carry and was a senior, the receptionist first looked for a room, then told me that room three cost an extra $21 for the ground floor. After I agreed, she changed the charge to $42 because I was staying for two nights. She knew I was there for two nights, so why not start with that? Getting information from her felt like pulling teeth. The reception was deadpan and didn’t explain things properly; I had to ask everything to find out what I needed. No extra information was given, not even about breakfast. She pointed to the sign. When I left, another receptionist was on a FaceTime call on the computer with family and friends. The floors were mopped just before 11 am, when most people were checking out, so I had to walk carefully on wet tile to avoid slipping. Putting up wet‑floor signs didn’t help; kids don’t read those until after the fact, by then they’re already running across wet floors. The floors made a lot of noise in the hallway and rooms, sounding like elephants. You could hear everything through the doors. People were yelling in their rooms and the hallway at 1 am and started again at 6 am, and no one did anything about it.
Susan·3 दिन पहले