Everything was very clean and the breakfast or dinner was great.
Manuelएक महीने पहले
★★★·Elmshorn·8.1
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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The Garner Hotel Elmshorn by IHG lies beside Elmshorn's business park, offering free WiFi. Rooms and studios feature flat-screen TVs, private bathrooms with hairdryers, and some have seating areas. Guests relax on the summer terrace or explore the garden's children's playground. Staff speak German and English. Hamburg Airport is 24 km away.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
Everything was very clean and the breakfast or dinner was great.
Manuel·एक महीने पहले
The staff were unfriendly, the rooms were dirty, and a complaint about wet, strongly smelling urine was ignored; stains on the carpet were apparently from a dog, which is allowed in the hotel.
Peter·एक महीने पहले
The staff were eerily friendly, but the breakfast lacked variety in hearty options.
Martina·एक महीने पहले
After a grueling day, my wife wanted a quiet moment in the lobby, yet one of your receptionists kept approaching her and asking questions even though she made it clear she wanted privacy. His relentless questioning made her uncomfortable and ruined the peaceful atmosphere. When I told the receptionist about his behavior, he responded arrogantly, dismissively, and confrontationally, openly saying he didn’t care if I filed a complaint. That attitude is unacceptable for someone representing your hotel, and the whole encounter was distressing for both of us. What should have been a pleasant stay turned into a painful experience because of one staff member’s conduct. Guests deserve courtesy, respect for privacy, and professional behavior, none of which were provided.
Ali·एक महीने पहले
The cleanliness and location were fine, but there was no minibar, air conditioning, or glasses in the room.
José·एक महीने पहले