Red Roof Inn Santa Ana

“Room was nice! Beds comfortable”

The place was clean and quiet, but parking felt a bit cramped.

Olmedo·3 दिन पहले

“Worst motel stay I have ever been on!”

The nightly rate (excluding an extra $50 fee that was charged twice—once for checking in at 3 pm instead of 4 pm and again for paying at 1 pm instead of 12 pm for an additional night) was the only positive. My entire stay was terrible. Front desk staff and security harassed me for having a friend help move my luggage up a two‑flight staircase (I had requested ground‑floor access because of a recent injury and my service dog). The same rude woman who checked me in also ended my reservation two days early because of my friend’s assistance. She and the supervisor tried to cheat me by refunding only one of the two days I had paid for. The treatment was discriminatory, rude, unprofessional, disgusting, and unacceptable; I will inform everyone connected to Red Roof Inn.

Angelique·3 दिन पहले

The bed was uncomfortable, there was no soap, and the bathroom was dusty.

Brayan·2 हफ़्ते पहले

“Mouse and his roach buddies”

I had no positives at all; on the first night my fiancé and I woke to a mouse in the bathroom, and a roach was crawling up the wall. I reported it to the front desk, and the staff told me to wait for a call back, but after 15 minutes I had to go down and complain. They only moved us to another room, yet for the next three nights we woke to a roach each morning. The sheets had blood stains and there was hair in the shower. I’ll never stay there again and would not recommend it to anyone. I’ve attached photos of the roaches and mouse droppings by the sink.

Morin·2 हफ़्ते पहले

“Ba”

Nothing special. I had to stay from 4 pm.

Monica·एक महीने पहले