“Clean but basic hotel, good location”
The location, price, pool, and cleanliness were all good. However, the room and bathroom were very basic. I also ran into a booking issue: when they tried to collect my deposit there wasn’t enough money in my account, so they promised a retry in 24 hours. I added funds, but they never retried and simply cancelled the reservation. When I called, they told me I needed to update my card, not just top up the account. I asked to rebook, but they said nothing could be done. Two rooms were still listed as available, so I rebooked the same room but it cost €100 more for three nights, and the hotel offered no compensation.
Amy·2 हफ़्ते पहले