“Great family holiday and amazing staff!”
We spent a wonderful week at Akassia Swiss Resort in November and truly enjoyed our stay. The staff were exceptionally friendly, welcoming, and always ready to help. When we arrived, we requested a room closer to the football field, and our son spent almost every evening there. Tennis and padel courts are nearby; all sports facilities are free, but you must book them ahead of time. Rackets are available at the hotel, but bringing your own, especially tennis balls, is recommended. The resort’s grounds are huge, giving plenty of space. We could always find free sunbeds near the pools and on the beach, and even with many guests it never felt too crowded. Lunches were sometimes a bit repetitive, but dinners were consistently great, with different dishes each evening and often themed dinners that we really enjoyed. The water park is fantastic, featuring slides for all levels, from easy to thrilling, and there are five brand‑new jacuzzis with heated water that we preferred over the spa center’s. Highly recommended! Arriving early in the morning helps, as they get busy quickly. We celebrated two birthdays during our holiday, and the hotel made each one special: we received invitations to the restaurant where a birthday cake was served and our rooms were decorated. A very special thank you to our guardian angel, Mr. Wael! From day one he took excellent care of us, handling everything from room changes to printing boarding passes in just a few minutes, always with a smile and a genuine willingness to help. Thank you so much, Mr. Wael, for everything! People like you truly make a difference and make guests feel welcome.
The food at breakfast and lunch was repetitive.
Piotr·3 दिन पहले