“Je ne recommande pas cet établissement”
The staff are kind. The room smelled really bad and the beds were not at all comfortable; the mattresses were too worn.
Ahmedएक महीने पहले
★★·Dover·8.8
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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Located in Dover, Garrison Hotel & Suites Dover-Portsmouth, an Ascend Collection Hotel, offers a garden, non-smoking rooms, free WiFi, and a fitness centre within a 10 km radius of the Salmon Falls Mill Historic District. Each room features a private bathroom, and a continental breakfast is served daily.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
The staff are kind. The room smelled really bad and the beds were not at all comfortable; the mattresses were too worn.
Ahmed·एक महीने पहले
The breakfast was decent, offering a variety of complimentary items like fruit and drinks—coffee, hot chocolate, water, and juice—available all day and night. The room, however, had a horrible odor; the pillows smelled straight up poop. Front‑desk staff came and went as they pleased, and I had to wait 15 to 20 minutes before anyone actually helped me.
Samantha·एक महीने पहले
The hotel was comfortable and well‑located. The downside was the lack of a hot tub, and the indoor pool was cold.
Chris·एक महीने पहले
The place was beautiful, and I especially enjoyed the popcorn—what a nice touch. The staff were very welcoming.
Alane·एक महीने पहले
The location is great. I don’t eat in the morning but it looked and smelled good. The service staff were difficult. I tried to add a day onto the front of my reservation/stay and could not easily do so. I couldn’t add the night to my existing reservation so I tried to call your front desk for help numerous (at least 3) times with never an answer. I ended up making a separate reservation online and when I came to check in that first (added) night it took a long time to explain and the woman at the desk finally made it so that I wouldn’t have to change rooms. However, in the morning housekeeping came to clean my room and was surprised I was not checking out. I left the hotel for my activities that day and I received a phone call from a woman who was rude and short with me stating I was supposed to check out of my room at 11:00. I explained…again…and she remained rude stating “well, no one communicated that to me”. It was awkward and took a lot of time to stand at the desk so long at check in, explain to housekeeping and then receive a nasty phone call while I was out with my friends accusing me of not checking out of my room. Also, I was very uncomfortable seeing young children with the housekeeping staff there at night eating their dinner in the lobby space and playing on the computer in the lobby area . I will not return for these reasons but really hope things work out there because it could be really nice
Cheryl·एक महीने पहले