All Inclusive - Marco Polo Alpina Familien- & Sporthotel

A perfect hotel for active families. There was nothing to criticize.

Peter·एक हफ़्ते पहले

The view is wonderful and the staff are very kind, especially it was nice to see Hungarians working there—special thanks to Edina and István. The two bathrooms were great. The all‑inclusive didn’t equate to a proper lunch bag, just a slice of yesterday’s leftover roll with cheese, which was quite uncomfortable for a family with young children. The breakfast and dinner selections were neither abundant nor tasty. Dinner time was too short and thus constrained by the two shifts. We missed the bathrobe, and the pool water was cold for the kids. The bed in the living room was very uncomfortable. The reception hours were too short.

Ivett·एक महीने पहले

Kind service, friendly staff, tasty food, and they pay attention to cleanliness—nothing negative.

Sidóné·एक महीने पहले

“Nicht zu empfehlen”

The staff were generally nice and helpful, except for the older lady at reception. The water temperature was pleasant. There were fewer food options than expected, but what was available mostly tasted good. Everything was very old, worn out and partially dilapidated. The pool was extremely chlorinated—chlorine is necessary, but the level surprised us. The room had stains on the walls, the kitchen was dirty, and the bathroom seams were moldy. We expected something cleaner and were disappointed. The play area in the basement is awful; it smells bad, cannot be ventilated because there are no windows, it is all very old, partially broken, and past its prime. The staff are truly very nice. The waiters do their best, so we gladly left tips. However, the older lady at reception had a very unpleasant manner. She was disrespectful to guests in front of her younger colleagues. She smiled and tried to cover it up, but she was rude to guests. Other guests mentioned that the older lady at reception was unfriendly and almost shameless. In the end, you have to form your own impression. If you can handle the older, worn rooms, the noise level of a family hotel, and mainly want to explore the beautiful surroundings, the hotel is acceptable. We did not feel entirely comfortable because the “boss” or older lady at reception gave us a bad vibe, and we expected more from the price/quality ratio and how the hotel presents itself online.

Sebastian·2 महीने पहले

“Great for families”

A comfy bed, clean room, very quiet location yet close to everything. Beautiful part of Austria, perfect for families. We loved the pool and kids’ corners. Restaurant food was decent. Easy to find, free parking, free pass for all cable lifts (summer only). Massage service was only offered three days during our stay in mid‑July and nobody mentioned it beforehand. The all‑inclusive package actually covers a breakfast buffet, a small lunch bag (sandwich and fruit), and a dinner buffet. We were told the only dinner slot was from 5:30 to 7:00 with no other option. The bar was shut the week we were there, and drinks at the bistro were only served from noon to nine pm. In our room the toilet and shower were very tiny.

Glenda·3 महीने पहले