“A stunning place with unforgettable views, great food and a lovely spa — unfortunately let down by poor communication wh”
The place is gorgeous, with stunning views that truly take your breath away. The restaurant served fantastic food and the spa was spotless, cozy, and incredibly soothing. The surroundings are a gem, with beautiful landscapes and quaint Italian villages that you should definitely explore. All in all, it’s a remarkable spot with a distinct vibe. On the morning of our departure, however, there was no hot water in our room. What made it worse was the total silence from the staff – for about 1.5 hours we got no explanation. No one answered the front desk phone, and our chat messages were ignored. Mistakes happen, but guests deserve at least a call or a note. It was a real let‑down that spoiled the end of an otherwise lovely stay.
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