Dedeman Bostanci Istanbul Hotel & Convention Center

The view of Prince Islands is lovely. However, you can hear the next room while you’re in the bathroom.

Berk·एक हफ़्ते पहले

The staff were courteous, and the beds are very comfortable. Unfortunately, the swimming pool was closed.

Yuecel·2 हफ़्ते पहले

“De smerigste en meest teleurstellende hotelervaring van mijn leven!”

I have no positive points to mention. Normally you would find something, but here there is nothing at all that is positive about this hotel, from check‑in to check‑out. I have stayed in many hotels in my life, but what I experienced here truly beats everything else. This is, without a doubt, the worst, most disgusting, and most revolting hotel room I have ever seen. The fact that a hotel in this condition presents itself as a five‑star property is scandalous. I deliberately chose this hotel because of its five‑star rating and paid extra for a deluxe room with an island view. I expected at least a clean, comfortable, and luxurious room that matched my booking. What I actually received was the opposite: a dirty, musty, poorly maintained room that, in my opinion, does not even meet the minimum standards of a decent budget hotel. The reality was truly shocking: a terrible, musty stench—upon entering the room I was confronted with a penetrating, stale odor. The room smelled as if it had not been properly cleaned or ventilated for years. Mold was visible in the room—there were obvious mold spots present. Absolutely unacceptable, especially for a hotel that claims five stars. A dirty, neglected room— it did not look clean at all. In fact, I felt the room might have been used by previous guests without being properly cleaned. There were fire holes in the floor that looked like cigarette burn marks, even though I explicitly stated I do not smoke. Even in a cheap accommodation, I would find this unacceptable. No view as booked—I paid extra for a deluxe room with an island view, but received a room without the promised view. The room did not meet my reservation at all. Defects and overdue maintenance—several parts of the room showed flaws. Everything radiated neglect. Missing basic amenities—something even simple.

Kunu·3 हफ़्ते पहले

“Déçu!”

I booked this place because it was close to the metro, but when I got there the front desk told me the indoor pool was closed for annual maintenance, a detail that was supposedly mentioned on the booking page and not disclosed at the time of reservation before September. I was disappointed and no compensation was offered for the inconvenience, which was a key reason I chose this hotel.

Mehmet·3 हफ़्ते पहले

The hotel was comfortable and pleasant.

Erhan·एक महीने पहले