The hotel’s proximity to the sea was a highlight, but the cleaning only arrived after we requested it twice, and the staff were indifferent. The mattress felt uncomfortable, and there was nowhere to put our suitcase; the balcony turned into a hallway connecting all rooms where everyone passed by. The air‑conditioner was broken and loud, and our request to fix it was ignored. Wi‑Fi didn’t reach the room, and the bartender’s reply was “the room is too far away!!!” absurd! We had planned a boat trip with the hotel, and the bartender insisted we do it the next day, even though we pointed out the bad weather forecast; we ended up with rain and rough seas on the day we chose, while the day we wanted was sunny and calm, and he even mocked us. The airport transfer was forgotten at arrival; fortunately we reminded him the night before, and it turned into a disaster. We had booked it far in advance to avoid missing our flight, but after more than an hour waiting for a taxi, he made fun of us and sent us on a taxi that was still supposed to drop off someone in the old town, so we ended up passing the hotel again with a delay of over two hours.
Elisabetta·7 महीने पहले