The receptionist was courteous and very kind; the breakfast was good but not outstanding. However, there were countless stairs to reach the room and the reception, and I asked for a room change so our car could be parked closer (we had many suitcases from Tiradentes). That request was granted, but the new room was disappointing: outdated décor, a small window, harsh white lights, and damaged balcony furniture. For coffee, my husband, who has knee problems, had to climb several steps; this should have been mentioned on the website. I only received a post‑booking message from management saying the location was steep, so I didn't pay attention. I believe they should have warned that accessing the breakfast area requires climbing many steps. The lodge’s photo is truly beautiful, but the administration is located there, while the rooms are elsewhere and cars cannot reach that area. The only exception was our room, which had a garage, but it was far from reception and had many stairs.
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