Faldernpoort

“Freundliches Personal und saubere Zimmer, allerdings deutlicher Verbesserungsbedarf bei Lärmschutz, Frühstückshygiene un”

The staff were consistently friendly, helpful, and courteous, especially at the reception where I felt well taken care of, and the necessary room change was organized politely. The rooms were always very clean, tidy, and reliably cleaned and arranged daily. They gave a well‑maintained and relatively freshly renovated impression, and the breakfast buffet offered a good and varied selection. However, for a 4‑star hotel I expected more in some areas. My first room was right next to the elevator, whose noise woke me up three times in the first night—a level of disturbance I find unacceptable. Although I was given a room change after my complaint, I still had to stay another night there. The bathrooms were partly outdated; in my second room the shower head holder was broken and the shower door was loose. At breakfast I repeatedly noticed hygiene issues—plates and glasses were often not properly clean, and the bread baskets apparently weren’t cleaned between guests. The paper inserts inside were sometimes stained, crumpled, and clearly used. Another criticism is the parking situation. Although a parking space was supposedly included, the spots were frequently occupied by restaurant and event guests. I had to seek inconvenient parking multiple times and was even warned once. Adequate parking for hotel guests should be guaranteed.

Andreas·3 दिन पहले

“Komfortables Hotel mit gutem Preis - Leistungsverhältnes”

A clean and well‑furnished room with a minibar was a nice touch, and the hotel was comfortable overall. The breakfast was good and plentiful. The room felt a bit cramped for a single, the restaurant had limited capacity, and when the parking lot is full it becomes hard to find a spot on the street.

Hans-heinrich·6 दिन पहले

“Geweldig!”

Excellent room and beds and a wonderfully extensive breakfast, nothing to add.

Theo·6 दिन पहले

Sehr schönes Zimmer, leckeres Frühstück, Halbpension lobenswert: ausgefallenes Essen und freundliches Personal. Der „Wellness-Bereich“ ist dunkel und nicht sehr einladend. An der Rezeption konnten sie uns nicht genau beschreiben, an welcher Haltestelle der Bus zum Bahnhof abfährt. Es ist nicht die schräg gegenüber des Hotels, sondern dort rechts um die Ecke. Wir haben den Bus verpasst, weil wir keine klare Auskunft erhalten haben

Heike·एक हफ़्ते पहले

The service was friendly and the breakfast buffet left no desire unmet. However, there are decisively too few parking spaces for cars.

Rolf·एक हफ़्ते पहले