“One of the worst motels I’ve ever been to do not go there”
I didn’t like anything about it.
Disappointing experience – would never stay again! My mother‑in‑law and I booked and paid for two rooms at Daydream Motel and Apartments in Broken Hill. From the outside, the property looked quite presentable, but unfortunately, our first impression quickly changed. The artificial grass under the veranda was filthy and rundown. As soon as we entered the room, we were greeted by a horrible stale, smoky smell. There was black hair in the bathroom, the microwave was absolutely disgusting, and when I pulled back the bedding, I found numerous hairs on the pillow. It made me seriously question whether the bed linen had even been changed between guests. There was also pencil writing on the walls. There were people constantly coming and going, and the overall atmosphere made us feel very uncomfortable. Having lived in Broken Hill for many years, I am familiar with the community, but this was certainly not the relaxing, welcoming accommodation we had expected. We were so disappointed with the cleanliness and condition of the property that we decided not to stay in either room and instead paid for alternative accommodation elsewhere. Before leaving, we explained our concerns to a gentleman we understood to be the owner. He assured us that we would receive a full refund for both rooms. We also reported everything to , but have since been advised that they could not reach an agreement. As of writing this review, we have received no refund. I don't expect five‑star luxury, but I do expect basic cleanliness, fresh bedding and a comfortable environment when paying for accommodation. I would never stay here again and would strongly advise anyone considering booking to think twice. An extremely disappointing experience from start to finish.
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