Brasília·7.4
01
या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
02
03
The Ramada Alvorada Brasília hotel in Brasilia offers air-conditioned rooms with private bathrooms and TVs, ensuring a pleasant stay with modern amenities. Guests can relax by the outdoor swimming pool, and enjoy free parking and lift access to all floors. Located 17 km from Brasilia International Airport, it's close to the Cultural Complex of the Republic, Conjunto Nacional Mall, and Brasília Cathedral.
04
05
06
मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
Nothing good at all, just a terrible stay. The service was awful— the property manager was completely disrespectful. On top of that, the room had no toilet paper, and when I asked, they only gave me paper towels a day later. They also didn’t provide blankets and lied about it; see the attached messages. I will never return to this hotel.
Douglaswcs·2 हफ़्ते पहले
The Ramada staff were helpful, but they said they couldn’t do anything because the accommodation was “private” and not part of the hotel’s service. I chose a well‑rated traditional place and had a horrible experience. Check‑in was late, at 15:00, and even by 16:30 the room wasn’t ready, with no clear time for me to enter, because the hotel and the owner of the flat didn’t communicate. The beds weren’t made, and the previous guest’s dirty sheets were still tangled on the counter—total neglect. I decided to cancel at that moment because of the lack of service and the inability to accommodate me, and I requested a refund from the owner and through Booking, but I’ve been ignored and received no response. This total disregard for the customer is outrageous. I insist on a full refund for the accommodation that was never used. Since then, the owner hasn’t replied to my messages or resolved the issue. I’m very disappointed with this attitude. I want to make it clear that the problem was caused by a lack of communication between the flat owner and the Ramada, where the staff were helpful but said they couldn’t do anything because the accommodation was “private” and not part of the hotel’s service.
Jackson·3 हफ़्ते पहले
The service was available, but the pillows were of terrible quality.
Jamille·एक महीने पहले
There was a bad smell on the sheets that I had to put outside the apartment, and the location was not ideal.
Adriana·एक महीने पहले
The shower, bed and location were fine. The door had no latch, only one roll of toilet paper was provided for the whole stay, hair was left in the room, the air‑conditioner lacked a power switch, and breakfast was not offered.
Rayane·एक महीने पहले