“Verbeteringen mogelijk”
The place had a tidy, well‑kept room and was close to the beach. The staff were friendly but seemed a bit inexperienced, possibly because the manager was partly absent during our stay. We noticed that the owners were almost always present yet never reached out to guests; a quick chat or a bit of personal attention would have made the experience better. Breakfast offered two options: a smoothie bowl (option 1) and a no‑egg choice (option 2). If the smoothie bowl ran out, no substitute was offered, and choosing the no‑egg option required an extra payment, which felt unwelcoming. The room itself was neat and atmospheric, but we unfortunately encountered cockroaches. Their high ceilings made it hard to eliminate them, so the staff left a spray can in our room, disrupting our sleep. Functional lighting was missing; only ambient lights were available, which wasn’t always convenient. The location was about a 30‑minute walk from the village’s restaurants. It was fine during the day, but we wouldn’t recommend walking at night. A key issue at checkout was hidden extra fees: everything booked through the hotel, including excursions, incurred a tax and service charge afterward. While this is common for food and drink, it was surprising for tours, making them almost 20 % more expensive than the quoted price and pricier than similar providers nearby. When asked, we were told the accounting system couldn’t be altered. These additional costs should have been clearly communicated upfront to avoid surprises.
Simon3 दिन पहले