Mercury Phu Quoc Resort & Villas

The spot is beautiful, quiet, and suitable for a retreat. If the price were better, it would be ideal for a long stay for those who enjoy peace and spaciousness.

Khanh·एक हफ़्ते पहले

“Below satisfactory”

The location is good for a beach‑side property and it’s well maintained. However, housekeeping was horrible and we found cockroaches in the rooms. For a 4‑star hotel, they only gave us 250 ML water bottles in the room, which isn’t enough given the humid weather. Service was pathetic. We were surprised to learn that a $200 security deposit or passport was required at check‑in, something that wasn’t mentioned anywhere. They charge 15 K VND for plates at the room; we had to argue with the manager to sort that out. Basic amenities and service are missing.

Sabyasachi·2 हफ़्ते पहले

“Superbe séjour”

The hotel is very good, located next to the airport but free from annoying noise, sitting between the north and south, which is perfect. The tennis courts, gym, pools, and private beach are all great. Breakfast is delicious. The big positive was the staff’s kindness, which allowed us to change rooms because ours was a bit old/ruined and had a sewer smell in the bathroom (the team also offered us a voucher for a restaurant in the property, which we appreciated a lot). There was real proximity and a real follow‑up on customer satisfaction (fruit basket, welcome gift, new tennis balls so we could play in good conditions). We would have liked to enjoy the water activities (kayak and paddle), but they weren’t available during our stay. The sewer smell in the bathrooms was a point of vigilance, and there were many ongoing works in the hotel during our stay.

Marguerite·3 हफ़्ते पहले

We had an amazing 9‑night stay at Mercury Phu Quoc Resort & Villas! The people here are truly wonderful—everyone is so kind, caring, and always ready to help, making our stay special. A huge thank you to Jenny, who took amazing care of us; honestly, there’s nothing this woman can’t do—she’s a real superwoman, always there when needed and ensuring everything is perfect. Jenny, you’re amazing! ❤️ We also want to thank Hiếu Phương for taking care of us every morning at breakfast; she has such a lovely personality and is always smiling—a sweetheart! It was always a pleasure seeing her in the morning. ❤️ And of course, a huge thank you to everyone at Mercury for taking such good care of us. We also have to mention everyone at Javaher Restaurant. WOW, the food was absolutely incredible—some of the best we’ve ever had. We enjoyed every single meal, and the service was just as amazing as the food. What really makes this place special is the people. You can have a beautiful resort, but it’s the people who make you want to come back, and that’s exactly how we feel about Mercury. We’re going to miss this place and all the lovely people here and really hope to come back soon! Thank you all so much for everything! ❤️

Ilham·3 हफ़्ते पहले

“Highly recommended”

The villa was amazing, the staff were truly outstanding, and Geraldine, the resident singer, added a real highlight with her entertaining voice and style. The food was worth recommending; the chef prepared Michelin‑star‑quality dinners, and breakfast was also very good. Mercury Phu Quoc is highly recommended for anyone visiting Vietnam, as every staff member goes out of their way for guests. The only downside was the weather, which was off‑season in July/August 2026.

Steve·एक महीने पहले