Thien Hai Hotel

“good value and friendly helpful staff”

great location,friendly and helpful staff,would stay again next time in Ho Chi Minh city. breakfast

Gordon·एक हफ़्ते पहले

The location was convenient and the front‑desk staff were very friendly, both male and female. Breakfast wasn’t replenished after 7 am; by 7:10 the hot dogs and eggs were gone, and by 7:30 nothing had been refilled, so the next day I started arriving at 7:00 sharp (later it might have been refilled, but I didn’t want to wait). While eating breakfast, be careful—the lids on the noodle and rice bowls sometimes don’t stay on when opened, so they can fall down and a staff member will shout angrily. On that day, three people didn’t cover their bowls properly and the staff shouted three times. I accidentally broke a shampoo bottle and asked the staff to clean it up, but they left a trail of footprints in the bathroom and my room, probably because the place uses solar power. I stayed four days: day one had hot water, day two only lukewarm, day three no lukewarm water at all, and day four had lukewarm water again.

Yuxiang·2 महीने पहले

“Central location. Overall pretty good stay.”

The location was great. We stayed in a room with a small window that looked newly fitted, with good storage, a desk, and a chair. Housekeeping came daily and the water was fresh. The lift worked well and the shower had a good flow. Breakfast was fresh but limited. The bed was comfortable and earplugs were provided, and the air‑con worked well. However, there was a problem with the account that wasn’t resolved until we were heading to the airport, and an extra 3‑4 % charge was applied to card payments. The laundry service was super expensive. A photocopy of guests’ passports was found on a rubbish bin by the lift, which was a total security breach. Water in the fridge wasn’t free and no notice was given. The bed was against the wall, making it hard to move around.

Deborah·2 महीने पहले

The staff were very friendly and helpful. The location is central and the room was clean. Everything worked and everything you need is there.

Quang·3 महीने पहले

“Totally fantastic as ever. What a great team, location and a real Gem. Its a MUST Stay”

I knew it would be a good stay because this is my third visit; I know the place and the area well. I’m quite particular, having lived and taught in Vietnam for over 3.5 years, and my wife is Vietnamese, but in my view this hotel is the best—great reception team, very secure security staff, and a superb location that any tourist or business traveler would love. It’s a 6‑minute walk to Cho Ben Thanh for tourist attractions, government‑fixed‑price shops, two good money‑exchange shops, and the metro underground. The main receptionist is absolutely lovely, as is her male security guard; they’ll do anything for you and you can trust them 100 % to look after you. Every staff member does the same, including the housekeeper who works hard to keep everything tidy. If you stay there, just leave 40 k Dong on the pillow each night if you can; she’ll really appreciate it—just follow Mr Simons’ idea, she’ll know. STAY HERE, and don’t even think about CENTARA SAIGON—just along the road it’s a truly terrible place. SEE MY REVIEW OF THAT ONE FROM FEBRUARY 2025. Please support my favourite hotel and team; thank you. I guarantee they’ll take great care of you. Nothing. Everything is top‑class, especially for the price. They’re proud of this hotel. I’ll be back in about 4 months if all goes well. Just be aware that some rooms don’t have a window, which I actually prefer for security, but they all have great air‑con. Showers are fantastic—like a 5‑star hotel—and spotlessly clean with shiny chrome.

Simon·3 महीने पहले