Argentario Lagoon Resort & Spa

The staff were very friendly, attentive and helpful throughout the resort, creating a relaxing atmosphere even though we were almost the only guests during the off‑season; the breakfast was delicious with a great selection, especially the sweet treats; the rooms were clean and well‑maintained with a very comfortable mattress, and the TV and streaming services worked perfectly; the toiletries were high‑quality and regularly replenished; the outdoor areas were beautiful and clean; and the two lovely cats roaming around the property added a charming touch. The only downside was that the room, particularly the bathroom, could have used more lighting, and the Turkish steam bath sometimes switched off, requiring us to ask the staff to turn it back on. Overall, it was a very pleasant and relaxing stay with excellent service and a welcoming atmosphere.

Ansgar·एक हफ़्ते पहले

“Perfect”

It was perfect! The suite was very spacious and fancy, the spa facilities were great, the indoor pool had just the right temperature and the jacuzzi was perfect, and breakfast was everything you could wish for—highly recommended.

Romy·2 हफ़्ते पहले

“Très bien”

We liked the spaciousness of the room, the outdoor spaces, the spa, and the calm; however, the shower was a bit too small with a door that opens the wrong way.

Steve·2 हफ़्ते पहले

“A lovely and relaxing stay at Lagoon Resort”

I had a really lovely stay at Lagoon Resort! Surrounded by nature, it was the perfect place to relax and enjoy some peace and quiet. The garden is beautiful, with lots of greenery and a big swimming pool. The food was also very good, with a simple menu and good‑quality ingredients. The staff were all very friendly, welcoming and professional. A special thank you to Paola, who was always so kind and helpful during dinner service, and to Sabrina, who gave me one of the best massages I’ve ever had! I really enjoyed my time here and would love to come back.

Ludovica·3 हफ़्ते पहले

“DIRTY WATER. SERIOUS HYGIENE CONCERNS. NO REFUND”

I would rate 0 if I could. BEWARE. SO DIRTY WE LEFT AFTER 10 MINUTES. We booked this hotel because it was advertised as a 5‑star property and the pool, spa and jacuzzi looked amazing in the photos. At check‑in, we were asked to pay the full amount upfront – almost €800. Then we went to see the room and spa pool. THE SPA AND POOL WATER WAS DIRTY AND CLOUDY, WITH LARGE BLACK AREAS ON THE BOTTOM THAT APPEARED TO BE MOLD. We had been inside the hotel for around 10 MINUTES when we decided we were not staying. We went straight back to reception, explained the condition of the facilities and asked for a refund. THE ANSWER: NO REFUND. ALMOST €800 GONE. We then asked for a written confirmation that the hotel had refused our refund, so we could send it to and open a formal dispute. What happened next was unbelievable. INSTEAD OF CONFIRMING THAT THEY REFUSED THE REFUND, THEY HANDED US A DOCUMENT TO SIGN SAYING, IN EFFECT, THAT WE WERE LEAVING VOLUNTARILY, EVERYTHING WAS AS ADVERTISED, AND WE DID NOT WANT A REFUND. We obviously refused to sign it. We took photos of the facilities and left. This was not about being picky or “not liking the room.” We booked this place specifically for the spa and pool, and what we found was completely different from what we expected from a hotel advertised as 5‑star. Only afterwards did we properly read through the many 1‑star reviews. Now we understand why they are there. DIRTY WATER. SERIOUS HYGIENE CONCERNS. NO REFUND. AND THEN AN ATTEMPT TO GET US TO SIGN A DOCUMENT SAYING EVERYTHING WAS FINE. Read the recent reviews carefully before booking.

Karolina·4 हफ़्ते पहले