“A clean place to stay”
The front‑desk staff tried so hard to please the guests; Mr. (Big) and his brother were the star employees at this hotel, going above and beyond to get things working for everyone—thank you guys. The hotel cats were delightful and very friendly when we wanted ice for drinks on the deck, no problems, and the staff even made my partner ginger tea when he was sick, as I've said they really tried hard. Even on the morning of my 75th birthday the staff sang happy birthday and presented me with a delicious chocolate birthday cake 🎂—a lovely personal touch. When I read the reviews on this hotel I thought “awh great,” but it wasn’t so. The rooms were very clean but so small; the bathroom was kept clean but the shower head was damaged and therefore didn’t work properly. The towels were fluffy and replenished every day; the telephone was new but it took ages to get connected, though it was done in a few days. The bed was comfortable, but apart from a broken door wardrobe there was nowhere to put your clothes; there were some small tables with sealed‑up small drawers so our bags had to stay on the floor, not good when you are old and have a bad back. The breakfast was ok, nothing special; the problem was there was virtually no English spoken. The breakfast manager did his best but was clearly out of his comfort zone, yet again he really tried his best as did all the staff to make us comfortable. There was no bar or restaurant; Wi‑Fi was ok when it worked, but I got a SIM card from the front desk which helped a lot. The street was very run down, and having what looked like building extensions going on directly next to rooms made you feel you were in a construction site with banging, sawing, yelling the whole day long—so much for a peaceful time. It seems there is no manager, just a Vietnamese boss who only visits now and then, also no English spoken. I was told he would turn up when he feels like it. But again Mr. Big was always there to help us out.
Richardएक महीने पहले