“The beautiful surroundings could not make up for the insects, lack of phone signal and in-room Wi-Fi, and loud noises la”
We found insects in the room, including what looked like silverfish, and there was no cell service in the area while Wi‑Fi was only in the lobby—not in the guest rooms. Both nights we were woken by a sudden, extremely loud banging or drilling‑like noise around 10 p.m.; the hotel must improve cleanliness, connectivity, and noise control.
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