Mercure Hotel Kaiserhof City Center

“Все супер”

Everything was fine. Everything was bad.

Azizdzhan·3 दिन पहले

“unzureichend”

The breakfast was very good and the location to the main station (300 m) was very convenient, but our double room made a bad impression; the floor was very dirty and grimy, the area behind the sink in the bathroom was also dirty, and a bedside lamp was broken.

Ik·3 दिन पहले

The breakfast was decent for the price, but overall I was let down, especially by the lack of privacy and cleanliness. A staff member walked into my room while I was inside, without knocking or announcing herself, even though housekeeping had already finished and it was after their hours. I told reception, and they said she was a room checker, but that didn’t excuse her entering an occupied room. When I checked out, I found a big stain on the mattress under the bedsheet, which I photographed and recorded on video. These events made my stay uncomfortable and I felt the housekeeping standards and respect for privacy were inadequate. The location wasn’t great either, particularly at night.

Michaela·5 दिन पहले

“Mooi hotel met een centrale ligging.”

The room was comfortable with nice beds. The hotel is located at the station and within a few minutes you’re in the city centre. The area around the hotel was very unsafe, both side streets were full of addicts.

Levirook·5 दिन पहले

“Céntrico, limpio, buen precio”

The hotel is central, clean, and the service is excellent. Everything was very good.

Gustavo·5 दिन पहले