Comfort Suites-Youngstown North

“The stay was good.”

I found the hotel via Trivago, but there was only one elevator.

Jerry·6 दिन पहले

“Wir hatten es als zwischenstation gebucht und waren angenehm überrascht”

Spotlessly clean with great price/value.

Uwe·एक हफ़्ते पहले

“Overall it is ok”

The room looked new and clean, though the elevator got wet from guests returning from the pool. There was no butter for the waffles, which we like with syrup, and the shower pressure was a bit slow.

Nidsuda·एक हफ़्ते पहले

“Practical and easy”

The location and free breakfast were great, but cleaning wasn't daily; it happens every three days or only on request.

Roselyn·एक हफ़्ते पहले

We arrived at the time specified on the website, only to find out that there were no rooms available when we checked in at the front desk. This was extremely inconvenient and frustrating, especially since we arrived as instructed. To make matters worse, the staff member seemed completely indifferent to the situation and showed little to no concern about the inconvenience caused. The lack of professionalism and customer service was very disappointing. I would have expected better communication and a more helpful response. I was extremely disappointed with the condition of the room we were given. The room was not clean, there were paint chips on the walls, which concerned me because I was traveling with my young daughter, and the doors were broken. There also appeared to be water damage coming through the front door. To make matters worse, my daughter’s pullout bed had leftover toys and food from a previous guest. This made it clear that the room had not been properly cleaned or inspected before we checked in. I called downstairs to report these issues, expecting the staff to address the situation. However, the woman I spoke with told me there was nothing she could do because no one was available to clean the room. As a result, my daughter and I had to obtain sanitizing wipes, fresh sheets, and new comforters and clean the room ourselves. This experience was completely unacceptable. Guests should not have to clean their own hotel rooms, especially when there are concerns about cleanliness and the safety of a young child. We paid for a room that should have been clean, safe, and ready for us upon arrival. I am extremely dissatisfied with the condition of the room and the lack of assistance provided by the staff. I believe this situation warrants a formal response and appropriate compensation for the inconvenience and unacceptable conditions we experienced

Mindy·2 हफ़्ते पहले