“Der Aufenthalt war angenehm, wurde aber durch fehlende 4‑Sterne‑Standards klar geschmälert.”
Being in the middle of the Black Forest immediately excited me because it perfectly blends quiet, nature and relaxation. I especially liked the spacious rooms and the exceptionally friendly service staff, who noticeably enhanced the stay. For a 4‑star wellness hotel, I was disappointed by the lack of appreciation at arrival, no welcome drink despite a long journey, no luggage service, the misleading half‑board details on Booking (42 € instead of over 60 € per person), and the hotel’s lack of willingness to resolve this price discrepancy.
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