Holiday Inn Express & Suites Austin NW - Lakeline by IHG

The spot is great, but the place needs a few fixes—only one ice machine is functional, some lights in the room are out, and the TV still isn’t a smart TV, so you’ll need to subscribe to an app.

Doug·3 दिन पहले

Everything matched my expectations, and I was genuinely pleased with the service and the room.

Joshua·एक हफ़्ते पहले

“Austin for the Soul!”

I was on a girls trip and we booked separately, yet the front desk made sure we all stayed on the 3rd floor; the location was spot‑on for our plans, and everyone in our group said this is the spot we’ll return to next time we’re in Austin.

Rita·एक हफ़्ते पहले

“Everything was good but the smell of the room”

Breakfast was solid, but the room carried a mildew odor.

Aaron·एक हफ़्ते पहले

“A disappointment!”

The staff was the best part. Happy, friendly, and very helpful. I specifically searched for a room with a hot tub. It was the first thing I entered in the search bar. Theirs was broken. I was in town for 7 days for a sporting event and needed that nightly. The floor was greasy it was like i was walking on a restaurant kitchen floor with no mats. Everywhere I went my feet were slippery, this also affected my sporting event which I traveled far and spent thousands of dollars to do. The missing caulk and broken tiles in the shower, the stapled contact paper on the wall in the bathroom, the holes in the towels, and the drain that provided a dripping noise 24 hours a day are all just part of the things that tells me the people that own this only put enough back in to their investment to gain the highest yield possible and don’t care about their customers

Richard·एक हफ़्ते पहले