AmericInn by Wyndham Hotel and Suites Long Lake

“Get it together”

Sliding front door easy for electric wheelchair to go through without holding a door open. We got there and supposedly the room i booked on booking wasn't available according to front desk and he said he tried to call and let me know which isn't true never got a call. So I got upset my mother is in a wheelchair and rooms are hard to find for her accessibility. He said booking shouldn't of had it on there because supposedly the room was reserved a month prior, I ordered a queen suite because it was wheelchair accessible. He did put us in another room but we were charged for the sweet. The room worked for one night but when you travel over 400 miles in a day they should of comped us for the mistakes on both ends. Ive used booking for a long time and lately the past few rooms I booked with them were wrong when I got to hotel. So due to this im gonna go through trivago or elsewhere

Tania·एक हफ़्ते पहले

“Okay but probably won’t stay there again.”

The location to our destination was convenient, yet the hotel needs major upgrades: the shower rod in Room 221 needs replacing, USB ports and a modern heat/AC unit with a thermostat are missing, there’s no elevator in a two‑story building, the dining area is small, and the matron had to walk far into the facility for more food. The price is high for a 90’s hotel.

Ramona·एक महीने पहले

“He called the cops on us bc we wanted to pay for his rollout bed with our cash instead of card”

Robert is a scammer.

Christian·2 महीने पहले

The location was good, a nice roomy room. We had to slam our door to make sure it closed, door swing lock was broke off. Water pressure was super low. I tried to ask for a 1st floor room due to ankle surgery, and he said they were booked, but friends came in after us and he switched rooms for them

Christine·2 महीने पहले

“it served a purpose and was close to our event.”

location was perfect. I requested a rollaway and was promised, not avail when I arrived. Had to buy a mattress at target; AC unit dying and makes horrible sounds after each cycle. toilet runs constantly. huge party in 2 rooms by us, thin walls could hear everything

Christine·3 महीने पहले