“Sejour de 2 jours reposant”
Hotel tres propre et la chambre était impeccable en revanche la tv pas adapté. La tv
Carine3 दिन पहले
बस एक पल…
★★★★★·Side·8.4
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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Located in Side, Paloma Finesse Side hotel boasts a prime beachfront location with a private beach area and direct access to the beach. Guests can enjoy stunning sea views from the swimming pool and relax in spa facilities, sauna, or fitness room. Rooms feature air-conditioning, balconies, and private pools, while the restaurant serves Mediterranean and international cuisine for breakfast, lunch, and dinner.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
Hotel tres propre et la chambre était impeccable en revanche la tv pas adapté. La tv
Carine·3 दिन पहले
Nice hotel exterior, good beach, friendly restaurant staff and great location. We stayed at this hotel in September 2026 with my husband and our one-year-old child. Although the property looks stylish and impressive, the actual service is nowhere near five-star standards. Reception was inattentive and poorly trained. Their English was also surprisingly weak. The most frustrating experience involved a receptionist named Zhanar. When booking , I specifically requested a quiet room because we were travelling with a small child. Instead, we were given a ground-floor room with a terrace right at the intersection of two pedestrian pathways. The hotel considered this an upgrade, but it was certainly not what we had asked for. The following day, at around 10 a.m., on our way to breakfast and the beach, we stopped at reception. Zhanar offered us another room of the same category in a quiet and secluded location. We explicitly asked whether we could move later, after breakfast and some time at the beach. She reassured both my husband and me that this was absolutely fine. Yet at 11:30 a.m., while we were at the beach, my husband received a message saying we had to relocate before noon, as no rooms would be available afterwards. He rushed back to reception, only for Zhanar to look him in the eye and deny ever telling us that we could move later. Essentially, she suggested we had invented the entire conversation. My husband had to pack everything in a desperate rush. What was truly astonishing was that we never received a single apology. No acknowledgement of the mistake, no explanation, no gesture of goodwill. Just a vague reference to a “misunderstanding”. Guest relations proved equally ineffective when I raised the issue. The staff seemed unable to communicate properly or handle complaints professionally. Housekeeping standards were also questionable: dirty dishes were left next to a rubbish bin for two entire days, despite numerous employees walking past. The buffet offered plenty of food but little quality or variety
Ekaterina·3 दिन पहले
Lage, Pool-Anlage, Essensauswahl und Qualität. Strand war etwas schmutzig, Angebot an Fitnesskursen
Laura·6 दिन पहले
L'hôtel bénéficie d'un cadre soigné, sublimé par des espaces verts impeccables. Les logements sont parfaitement intégrés à travers le domaine et, côté plage, l'agencement des transats est très bien pensé. En revanche, plusieurs aspects ont terni notre expérience, notamment au niveau de la restauration. La salle à manger principale est très bruyante, même lorsque l'on s'installe à l'extérieur. Du côté de la propreté, les sets de table ne sont pas toujours impeccables. Quant aux boissons, le vin blanc est tout juste acceptable, tandis que le vin rouge n'a pas du tout été à mon goût. C'est vraiment dommage de ne pas pouvoir accompagner un bon repas avec un bon verre de rouge. Enfin, un point de vigilance pour la direction : cette année, trop de clients déposaient leurs serviettes de bain sur les transats dès le matin pour les réserver. Il faudrait être beaucoup plus strict avec ce type de comportement, car cela peut vite gâcher l'expérience des vacances
Luis·2 हफ़्ते पहले
Die Anlage ist schön und familienfreundlich. Das Essen bietet eine grosse Auswahl, und das Frühstücksbuffet ist reichhaltig. Besonders sympathisch fanden wir die Katzen, die auch im Aussenbereich willkommen sind. Side lässt sich gut erkunden. Der Ausblick entsprach nicht der Erwartung, die durch die Buchung entstanden war. Zudem war die Zimmerreinigung nicht überzeugend. Einige Bereiche und Gegenstände im Zimmer wirkten abgenutzt oder rostig. Je nach Zimmer können Geräusche und Gerüche von der Restaurantlüftung stören. Die Rettungsschwimmer am Strand waren häufig mit dem Handy beschäftigt. Das Hotel daneben Paloma Orenda bietet mehr Kinderunterhaltung
Daniel·3 हफ़्ते पहले