The hotel’s location is convenient, with free parking and close to the main road. However, the first impression at the front desk was poor because the receptionist was unpleasant and impatient. The initial room had a strong cigarette smell, no toiletries or toilet paper, and the TV remote batteries were almost dead. Even after moving rooms, service stayed disappointing: we had to fetch toilet paper and towels ourselves from the lobby, the room wasn’t serviced the second day, the bathroom faucet dripped all night, and the breakfast was very disappointing. The receptionist’s attitude improved after the first day, though.
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