“NEVER EVER STAY HERE,!!!!”
Food was ok. !!!!!!!!!!! DO NOT STAY HERE !!!!!!!!!!!!!!! There is no option of a “ Do not disturb” card for the door, the cleaners just let themselves in anyway. You are asked for a $200 bond/deposit on check in (fairly standard practice I hear you say) and are told it will be refunded on check out, it may take up to 5 days to present in your account I was told. Here I am 10 days after check out and I’m still waiting. I called them several times to day asking about it, on the first call I was told to email their accounts but she didn’t give me the email address. On the second call I was told it had definitely been refunded and I should take it up with my back, it was only at this point I started to read the google reviews 🙈 oooh Lordy Lordy!!! Not good reading, not good reading at all. I called back and said, I had just read the reviews and I’m now fearful that I may not get my $200 back. The female then proceeds to tell me there are a lot of nasty people out there and they just like say bad things about hotels. 😳 Really Lady. you’re using that old chestnut. I called back again later today, said I had a had lengthy call to my bank and that there has been zero funds come back from this business. She said I would appreciate if you want to speak with us again on this matter to email…DO NOT CALL, but she still didn’t give me an email address. I said I would be in Pinjarra again next week and if funds had not been returned by then I’ll come in and they can do it then. She sarcastically said.Yes you’re more than welcome to come in then hung up!!! I’m also now fearful of identity theft as they also asked for my DL 🙈 am I just being paranoid? Seriously you guys need to vet your hotels more often, this is my first bad experience using this platform. Hopefully the last bad experience
Brendaकल