“Ratas en las zonas comunes y acceso a personal externo a instalaciones para amenazar a huéspedes”
The pool was fine, but there were huge rats jumping over trees and running through corridors, many ants in the room, staff with very little training and almost no English. On 19 March it was the silence day when you cannot leave the street in all Bali. Before booking we asked reception if we could use the pool that day even if we didn’t leave the hotel, and they said yes. When the day came they told us it was a reception error and we could not leave even from the rooms. Suddenly the hotel allowed access to a religious event in the neighborhood that climbed my floor and others’ to threaten us that we couldn’t leave the room. That person was not hotel staff nor accompanied. It’s amazing the hotel allows such violations of privacy and safety for guests. A real scam to attract customers on Bali’s silence day. The rats in the corridors had more freedom than we did… Avoid this place at all costs, they’re not ready for tourism. 0/10
Nerea5 महीने पहले