“Pain in the ass deposits”
They demanded a $100 deposit, so I paid it. Around 2:00 a.m. someone knocked on my door and told me the deposit hadn't gone through, but it was okay. I checked my account and saw the deposit had indeed been pending. Staff member Richard assured me it would be returned upon checkout, but it never happened, even the next day. I had to call my bank to figure out how to resolve the pending status. The hotel then claimed there was no record of the deposit being taken, provided statements showing no money owed, and released the funds. Yet they withdrew the deposit again, putting my account in the red. After another call, they again promised no record of money leaving my account, and I had to send statements. Only a week later was it fixed. What a freaking hassle. For that exact reason I will never stay there again.
Metheएक हफ़्ते पहले