“Run away from this Allen Holiday Inn.”
The property could be nice if there was attention to details. The first sign that this wouldn't be a good experience was the way we were greeted at check‑in: no “hello”, no “Welcome”, no smile. The TV didn’t work properly and we were told it was the cable provider’s problem, so there was nothing they could do; the toilet kept stopping flushing; the duvet cover was dirty; coffee condiments packets were opened; the A/C couldn’t keep the room cool enough to sleep through the night. The condition of a Holiday Inn was very unsatisfactory. In the cafe/bar, the refrigerated case was very dirty with food bits left all over the empty case. For two days the case was never cleaned, and our complaints were left unanswered. I requested a partial refund from corporate, but they never returned my call. Stay away from this Holiday Inn if you expect a nice place to stay.
Sherry3 हफ़्ते पहले