Marco Polo Hotel

“Im Zimmer konnte man das Restaurant hören es war super laut. Der Service was Rechnung und Support betrifft ist super sch”

The restaurant was decent for a quick snack, but in my room I could hear it loud enough to disturb me; the service and billing support were terrible, with no responses to inquiries and callers being ignored, so I wouldn’t recommend it for companies needing invoices.

Nathavuth·3 दिन पहले

This place is absolutely not recommended! Everything was filthy and disgusting: hair in the bed, dead flies on the floor, dusty… The light and ventilation in the bathroom couldn’t be turned off. The toilet was clearly uncleaned. The staff on site knew nothing, and the manager could only be reached by phone. We left immediately and still had to pay the full price. When I asked, I was always referred to the contract terms.

Harald·2 महीने पहले

The staff and the manager were genuinely friendly, but we only learned about our rooms upon arrival and after a lot of back‑and‑forth we were moved to different rooms; the real surprise was discovering on site that there was no breakfast, so the manager offered us pizza and pasta for lunch, which we tried once and found the food very satisfying, and the pizzeria feels quite authentic. The place feels very worn‑out, the showers don’t drain so you end up standing in your own water, the curtain fell down in the second room, my pillow cover had makeup stains, there were hairs on the bathroom floor, and there were no proper blankets—just a sheet over the bed.

Bernd·3 महीने पहले

The climate control didn’t work, we had a roof room with no windows that could be opened.

Sandra·3 महीने पहले

“Zum Glück habe ich das Geld zurück bekommen und hab mir was neues gesucht”

The photos in the listing and the hassle‑free refund were positives, but the staff were unfriendly, the room had broken or desolate items, and it wasn’t clean.

Manuel·3 महीने पहले