ARRIVEL Pension Pliening

The location was good.

Netetom·2 हफ़्ते पहले

“Für eine Nacht nur zum schlafen Ok, für einen längeren Aufenthalt - nein”

The place was clean and nice, just enough for us to sleep. The cleaning lady was very friendly and helpful, and otherwise no one was on site. In the first night we couldn’t sleep because a smoke alarm in the stairwell chirped every one and a half minutes with two loud beeps; under both contact numbers nobody could be reached, which should not happen. The local residents also tried to reach someone with no success, so I would welcome a refund. The snack machine described in the listing was also empty.

Nicole·2 हफ़्ते पहले

“Una merda”

Nothing positive. Everything was negative.

Andrea·2 हफ़्ते पहले

“Naja”

We were able to sleep. There was no air‑conditioning or even fans, and the room was under the roof and very small, so it was unbearably hot. The fridge we could use was in the ground‑floor communal kitchen, which was quite dirty; the fridge and freezer themselves were also very filthy.

Catharina·3 हफ़्ते पहले

It was total chaos with the room bookings. When I arrived, the room I had a confirmed reservation for was already taken. Apparently the hotel had given that room to another guest, even though that guest had a confirmed reservation for a different room. When he arrived and found his room missing, the hotel simply told him to take my room instead. Soon after, another guest arrived who had a confirmed reservation for the last available room—the very room I had already checked into. I tried calling and texting the hotel, but no one answered. In the end, all three of us were standing in the hallway, trying to contact the staff, but there was absolutely no response. Eventually, the last guest was kind enough to give up his reservation and find accommodation elsewhere. I’ve never seen such a disorganized room‑reservation situation. The hotel’s reservation and communication system clearly failed, and the fact that no one was available to help or even answer the phone made it even worse. It was extremely frustrating and completely unacceptable, especially since all three of us had valid confirmed reservations.

Almir·3 हफ़्ते पहले