Normandy Hotel

Breakfast is amazing and the restaurant staff are very friendly, but when I arrived at night the hotel was completely dark, like a haunted place, and the night staff did justice to the gloom.

Roberta·3 दिन पहले

“Frustrante e decepcionante. Nunca mais volto e vou avisar os amigos que vão a BH para não se hospedarem aí…”

The only good thing was the location; one elevator was in terrible condition, forcing me to climb 15 floors on stairs, and when they fixed it I was stuck inside for 15 minutes; when the door finally opened, the maintenance staff claimed the elevator was overloaded, yet we were only six, as the capacity sign showed, and there was no shampoo—when I complained the staff said it was finished.

Glaucio·4 दिन पहले

“Elevador com problemas e outros dois desligados”

The location is central, close to Mercado, Minascentro, and Sesc, yet of the three elevators only one worked and had many issues, causing long queues; guests had to climb many floors on stairs, the daily rate feels too high for what’s offered, the AC exhausts from other rooms made noise all night, the bed hurts my back, and I’ll stay elsewhere for the next FIQ event.

Francisco·4 दिन पहले

The location is good, but out of three elevators only one was operational and barely so; the bedding had a bad smell and the breakfast was weak.

Humberto·5 दिन पहले

“Péssimo hotel”

I liked the service, but the hotel is very old and needs upkeep; of the three elevators only one worked, and I heard from the queue that some guests were trapped in that single elevator; moreover, my room’s AC dripped heavily onto the bed, so we were moved to another room where the ceiling light was burnt out and there were only two dim pendants beside the TV; the pillow was awful, the gym was non‑functional, and overall it was a terrible experience—I’ll never stay here again.

Fernanda·5 दिन पहले